Accessibility at Whiteoaks

Accessibility Statement

97.7 HTZ-FM is part of Whiteoaks Communications Group. Accessibility feedback for this station is managed through Whiteoaks to ensure consistency and care across our organization.

Whiteoaks Communications Group Ltd., together with its licensed subsidiaries Trafalgar Broadcasting Ltd. and Golden Horseshoe Broadcasting Ltd., operates a portfolio of radio stations and digital properties throughout Southern Ontario.

At Whiteoaks, we believe diversity and inclusion strengthen our company and drive innovation. We are committed to fostering an equitable environment and conducting business in the communities we serve with respect for the dignity and independence of our people, partners, clients, and audiences.

Across our organization, we share a commitment to building a barrier-free culture that is accessible to all.

We value your feedback on accessibility and welcome you to share it with us using the form below.

Accessibility Feedback and Contact Information

Whiteoaks is committed to making its content available to as many people as possible. Our accessibility team’s vision is to provide inclusive experiences that inform, enlighten, and entertain audiences on all platforms.

To support this, our websites are designed to meet WCAG 2.0 Level AA standards, as required by the Accessibility for Ontarians with Disabilities Act (AODA).

Feedback can be submitted by completing the form below, in person, by telephone, by mail, by email, or by another agreed-upon format. To provide feedback, or to request information in an alternate format, please contact us in one of the following ways:

Telephone: 905-845-2821

Email: accessibility@whiteoaksgroup.ca

Mail: Attention: Accessibility Director
Whiteoaks Communications Group Ltd.
309 Church Street
Oakville, Ontario L6J 1N9

In Person: Please visit our reception desk in Oakville

Feedback may be provided anonymously. If you choose to include personal information, it will be kept confidential unless you give us explicit consent to share it.

All non-anonymous feedback will be acknowledged within three business days, using the same channel where possible. A full response will follow as appropriate. Records of accessibility feedback will be retained for seven years.

Information is available in alternate formats upon request. Large print, electronic, or print copies will be provided within 20 days. Braille and audio formats will be provided within 45 days.

Accessibility Feedback Form

This form is designed to collect feedback from individuals who may be experiencing accessibility barriers in one of the following areas:

Content accessibility (e.g., unable to find closed captions or described video)
Digital accessibility (e.g., unable to use assistive technology on the website)
Facilities (e.g., difficulty accessing a building or workspace)

Please fill out the form below to provide feedback or receive accessibility support.

Please select a valid form

Accessibility Plan and Progress Reports

Whiteoaks prepares an Accessibility Plan to identify, remove, and prevent barriers. We also publish annual Progress Reports to share updates on how we are meeting our commitments. Both the Plan and Reports are developed in consultation with persons with disabilities and will remain publicly available on this site for at least seven years.

Whiteoaks Accessibility Plan 2025–2028 (PDF) – Coming Soon
Accessibility Progress Report 2025 (PDF) – Coming Soon

Alternate formats are available upon request. Large print, electronic, or print copies will be provided within 20 days. Braille and audio formats will be provided within 45 days.